Strike Two For Jetblue

JetBlue has a history of leaving its passengers stranded on planes on the tarmac, remember February 14, 2007?

Several JetBlue flights were diverted from Newark to Hartford due to weather conditions. Once the plane touched down in Hartford at approximately 1:30 p.m., it did not move until 9 p.m.

 

More than 100 passengers on the JetBlue flight were left onboard the plane without food, water or functioning bathrooms.

 

Yes, it was in the best interest for Jetblue to issue some sort of apology statement, which JetBlue Chief Operating Officer Rob Maruster did in a video posted to JetBlue's corporate communications channel. In the statement, Jetblue promised to investigate the problem and fix it, however, JetBlue has failed to solve this problem, and once again passengers on a JetBlue flight were left stranded on an airplane for more than six hours.

 

I think it should be a very big wake-up call for Jetblue that they need some serious work when one of their own pilots ultimately had to call airport officials and plead with them to send police, telling them "Look, you know, we can't seem to get any help from our own company."

 

They say they are concerned for their passengers, but what about the crewmembers? The crewmembers went through this terrible ordeal just like the passengers, and yet Jetblue has done nothing to comfort them.